 The Unites States and
particularly our Mohawk Valley have become over-stored
with the big box national chains. It is difficult to
walk into one of these big boxes of whatever stripe or
logo and tell the difference. They are boring and are
without a sense of excitement.
At Chanatry's, excitement abounds and the customers are
people and are catered to. We are constantly improving
our store. Each upgrade is focused on making it the
most shopper friendly store anywhere. You need not take
our word for it, just ask any of the many thousands of
our satisfied customers. It is no wonder Chanatry's is
voted the "Best of the Best" consistently year after
year.
Chanatry's is a family business competing in a
ferociously competitive market place where the big box
savages show no mercy. It is not surprising that people
ask us how we do it. It's true that Independent
Hometown, Home loving grocers are a vanishing breed in
an industry where the laws of the jungle rule.
Our Success, among many things, depends on our wits and
an organization made up of positive and motivated
thinkers. You bet our team is made up of motivated
thinkers.We believe with all our
hearts and souls, that our people be treated right.
Employees that are not treated right will neither treat
their co-workers nor customers right. The trash bin of
history is full of such failed businesses. It's so
simple, nothing more than the golden rule.
However; we also rely on the power of passion; you've
got to love this business. Our founders and other great
merchants who built the food business
understood the
power of passion. In those days and especially in the
present day, we yearn not so much for profit as for the
right to play. Don't get us wrong, we would rather
contribute to non-profit organizations than to be one.
We love Central New York and the Mohawk Valley and
are deeply committed to it. Chanatry's purchases its
goods and services as much as it can locally. Our Labor
force is second to none. Our people are also deeply
committed to our beautiful community. They spend nearly 3
million dollars locally each year. Chanatry's pays local
taxes, supports local schools and houses of worship and
also contributes widely to our local charities. It is so
very true when we say "At Chanatry's your dollar goes the
farthest, but still stays at home."
We cannot afford to lose the power of passion, to
discover the fierce, relentless and the undeniable power
that passion releases and it's ability to raise
expectations and imbue our team with a winning mindset
to have fire in our collective bellies.
- We believe that the present is shaped by the future.
- Quality in goods, people and service breed success.
- We are at our best when challenged.
- Employees will never treat customers better than they
are being treated.
Sincerely,
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